Technical Site Reliability Lead

4 days ago


San Mateo, California, United States IXL Learning Full time
Senior Software Engineer - Site Reliability

We are seeking experienced Senior Software Engineers to join our Site Reliability team at IXL Learning, a leading developer of personalized learning products used by millions globally.

This is an opportunity to work with various production technology stacks and take responsibility for site performance, uptime, and scalability.

About the Role:
  • Work collaboratively with your team to master diverse technology stacks.
  • Develop and maintain accurate monitoring dashboards, alerting systems, and runbook documentation suited to each product.
  • Identify technical problems and develop solutions that ensure high-quality service delivery.
  • Partner with application engineering teams to understand product needs and deliver scalable solutions for our customers.
  • Design and propose architecture changes that will make our products more scalable and reliable.
Requirements:
  • Bachelor's or advanced degree in computer science or a related field.
  • 6+ years of professional hands-on software engineering or site reliability experience.
  • Proficiency in at least one object-oriented programming language such as Java, C++, or C.
  • Familiarity with scripting languages like Python, Bash, or Perl.
  • Public cloud provider experience (AWS or GCP is a plus).
  • Knowledge of common service technologies including web servers, message queues, load balancers, and databases.
  • Fluency in observability tools and methodologies.
  • Able to adapt to a variety of technologies and legacy systems while streamlining and modernizing processes.
  • Skill at troubleshooting problems across the stack, providing immediate fixes as well as long-term solutions.
  • Flexibility regarding work hours and being on call.
  • Strong communication and time management skills.
Compensation:

The estimated salary range for this full-time position is $130,000 to $200,000 + equity + benefits. The compensation package includes a base salary, equity, and comprehensive benefits.



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