Cloud Infrastructure Expert

1 week ago


San Francisco, California, United States Federal Reserve Bank of San Francisco Full time

We are the Federal Reserve Bank of San Francisco, a public servant with a mission to advance the nation's monetary, financial, and payment systems.

The position of Sr./Lead Site Reliability Engineer at the Federal Reserve Bank of San Francisco involves working closely with Cash Application Delivery Services (ADS) development, QA, DevOps, and National IT teams.

Responsibilities:
  • Establish and run playbooks to support the resolution of incidents that occur in production environments.
  • Help design Dashboards for effective monitoring of infrastructure resources in cloud environments.
  • Work with development teams to establish Service-Level Objectives and key Service-Level Indicators.
  • Conduct Production Readiness Reviews to ensure services meet accepted standards of operational readiness before going live.
  • Ensure infrastructure aligns with Security standards, assist in audits, and implement recommended practices to protect data and systems.
  • Facilitate the design and implementation of Disaster Recovery plans, including back-ups, failover, and recovery mechanisms with the development and DBA subject matter experts.
  • As one of the SREs, drive improvement opportunities in infrastructure, tooling, and workflows using a continuous feedback loop between development and CloudOps.
  • Ensure uptime and reliability of Cloud-based infrastructure and systems, monitoring system performance, and maintaining high availability of cloud-based assets.
  • Participate in incident Response and Troubleshooting by conducting root cause analysis and implementing solutions to prevent recurrence.
  • Establish thresholds for cloud-based services and capabilities, set up and maintain monitoring systems to detect issues before they impact users.
  • Configure alerts for system anomalies, develop monitoring dashboards, monitor resource usage, latency, and error rates.
  • Analyze system performance, establish metrics and thresholds, optimize service uptime, reduce latency, and improve customer experience, leveraging infrastructure modifications and configuration tuning.

Required skills and qualifications include experience in programming and scripting languages, as well as knowledge of technical troubleshooting approaches, tools, and techniques.

Salary Range:

The estimated salary range for this position is $113600 - $221900 per year, depending on experience and location.

We offer a comprehensive benefits package, including medical, dental, vision, pre-tax flexible spending account, backup child care program, pre-tax day care flexible spending account, paid family care leave, vacation days, sick days, paid holidays, pet insurance, matching 401(k), and retirement/pension.



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