Software Reliability Expert

5 days ago


San Mateo, California, United States IXL Learning Full time

At IXL Learning, we're seeking a skilled Software Reliability Expert to join our Site Reliability team. This is a full-time position in our San Mateo, CA office.

Job Description
  • Work with your team to master a variety of production technology stacks.
  • Take responsibility for site performance, uptime, and scalability.
  • Develop and maintain accurate monitoring dashboards, alerting, and runbook documentation suited to each product.
  • Identify technical problems and develop solutions.
  • Partner with application engineering teams to understand product needs and help deliver scalable solutions for customers.
  • Build and propose architecture changes that will make our products more scalable and reliable.
Requirements
  • Bachelor's or advanced degree in computer science or a related discipline.
  • 6+ years of professional hands-on software engineering or site reliability experience.
  • Experience with at least one object-oriented programming language like Java, C++, C.
  • Experience with at least one scripting language like Python, Bash, Perl.
  • Public cloud provider experience (AWS or GCP is a plus).
  • Experience with common service technologies like web servers, message queues, load balancers, and databases.
  • Fluency in observability tools and methodologies.
  • Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize.
  • Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long-term solutions.
  • Flexibility about work hours and being on call.
  • Strong communication and time management skills.
Benefits

We offer a competitive salary range of $130,000 - $200,000 + equity + benefits. The base salary range for this position reflects the minimum and maximum target for new hire salaries. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.



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