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Client Support Specialist
2 months ago
Röhm, a leading supplier of methacrylate chemistry, is seeking a skilled professional to join our team as a Customer Service Specialist. This is a hybrid role, requiring 5 or more days of in-office work per month.
Key Responsibilities- Conduct business with safety, environmental, and industrial hygiene concerns as top priorities.
- Develop and maintain strong relationships with customers, providing exceptional service and support.
- Accurately process and manage customer information, including sales orders and inventory levels.
- Utilize business software, such as SAP, to determine customer needs and preferences.
- Collaborate with internal departments to resolve customer issues and concerns.
- Travel up to 10% per year domestically to support business operations.
- Bachelor's degree with 2 years of experience, or 5 years or more of equivalent experience in lieu of degree.
- Excellent written and verbal communication skills.
- Preferred knowledge or experience with business software, such as SAP.
- Working knowledge of Microsoft Office applications, including Excel, Word, and Outlook.
Röhm offers a competitive compensation package, including medical, dental, and vision coverage, 401k with company match, and a range of elective insurances at group rates.
