Patient Service Coordinator
6 days ago
We are seeking a highly adaptable and patient-centric individual to fill the role of Patient Service Specialist. This position serves as the first point of contact for patients, managing both the patient side and business side of our center.
In this capacity, you will greet new and existing patients, register new patients, schedule appointments, and provide information about what to expect during their visit. You will also communicate with various parties, including attorney offices, insurance companies, and market operational leaders.
This role requires strong organizational skills, attention to detail, and excellent communication skills. If you have a passion for delivering exceptional patient care and working collaboratively with a team, we encourage you to apply.
Key Responsibilities- Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
- Schedule patient appointments in person or over the phone
- Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
- High School Diploma or GED required
- Healthcare experience preferred
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
- Starting salary: $16/hour (Pending Experience)
- Full-time employment
- Weekdays (Schedule TBD)
- Opportunities for professional growth and development
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