Customer Service Liaison

1 week ago


Ocoee, Florida, United States FYZICAL Ocoee Full time
Customer Service Liaison

FYZICAL Ocoee is a leading physical therapy company in the country, and we have an excellent opportunity for a Customer Service Liaison to join our team. The estimated salary for this role is $45,000-$55,000 per year, depending on experience.

This position plays a central role in our daily operations, as you will be the first and last point of contact for our patients. Your positive attitude, strong communication skills, and ability to multitask will make you an asset to our team. As a Customer Service Liaison, you will handle patient scheduling, appointments, and phone calls, while also gathering new patient data and disseminating information to patients. You will work closely with our physicians and office manager to ensure seamless communication and coordination.

The ideal candidate will have a high school diploma or equivalent, a valid driver's license, and reliable transportation. You should be detail-oriented, a great communicator, and able to handle multiple tasks at once. If you are a team player who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Handle patient scheduling, appointments, and phone calls
  • Gather new patient data and disseminate information to patients
  • Work closely with physicians and office manager to ensure seamless communication and coordination
  • Collect and verify insurance information
  • Take copayments and process payments


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