Customer Service Representative

5 days ago


Morrow, United States Lowe's Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Lowe's Outlet team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and safe store environment.

Key Responsibilities
  • Provide exceptional customer service by applying the SEEK – LEARN – BUILD model to all customer interactions
  • Assist customers in finding products, loading merchandise, and providing a faster 'in and out' shopping experience
  • Understand and utilize Pro Loyalty, Pro Credit, MSH, Volume Savings, and Pro Delivery programs to benefit customers
  • Process sales transactions, manage inventory, and maintain a safe and secure work environment
  • Coordinate and support deliveries, inspect merchandise, and prepare merchandise for delivery
  • Perform daily safety reviews, note hazards, and maintain a clean and organized store environment
Requirements
  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and operating a cash register
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer
  • Competitive starting rate of pay
  • Opportunities for career growth and advancement
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Employee discounts on Lowe's products and services

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.



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