Restaurant Operations Manager

1 week ago


Port Saint Lucie, Florida, United States Marco's Pizza Full time
About Marco's Pizza

Marco's Pizza is a fast-growing pizza chain with a strong focus on customer satisfaction and team development. We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team.

Job Summary

The Restaurant Operations Manager will be responsible for leading a team of crew members to achieve exceptional customer satisfaction and sales growth. This role will involve managing daily store operations, including food preparation, customer service, and inventory management.

Key Responsibilities
  • Drive Team Performance: Lead a team of crew members to achieve exceptional customer satisfaction and sales growth.
  • Ensure Customer Satisfaction: Maintain high standards of customer service and ensure that all customers receive a positive experience.
  • Manage Store Operations: Oversee daily store operations, including food preparation, inventory management, and maintenance of a clean and safe work environment.
  • Control Costs: Manage labor and food costs to ensure profitability and meet sales targets.
  • Develop Team Members: Provide training and development opportunities to team members to enhance their skills and knowledge.
  • Prepare and Cook Food: Prepare and cook food to order, ensuring that all food meets quality and quantity expectations.
  • Manage Cash Handling: Handle cash and credit transactions accurately and efficiently.
  • Maintain Sanitation and Safety Standards: Ensure that all food preparation areas, cooking surfaces, and utensils are clean and sanitized.
Requirements
  • Leadership Skills: Proven leadership skills and ability to motivate and develop a team.
  • Customer Service Skills: Excellent customer service skills and ability to provide a positive experience for all customers.
  • Communication Skills: Strong communication skills and ability to work effectively with team members and customers.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions.
  • Flexibility: Ability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • Competitive Compensation: Competitive salary and bonus plan.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Fun Work Environment: A fun and dynamic work environment with a team-oriented culture.


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