Customer Service Representative

6 days ago


Knoxville, Tennessee, United States Chick-fil-A Full time
About the Role

At Chick-fil-A, we're more than just a fast food chain - we're a team of dedicated individuals who strive to provide exceptional customer service and create a welcoming environment for our guests.

Key Responsibilities
  • Provide Excellent Customer Service: Ensure every guest leaves with a smile by being attentive, friendly, and responsive to their needs.
  • Work as a Team: Collaborate with colleagues to maintain a clean and organized restaurant, ensuring a seamless dining experience for our guests.
  • Maintain a Positive Attitude: Demonstrate a cheerful and positive demeanor, even in challenging situations.
  • Adhere to Company Policies: Familiarize yourself with and follow Chick-fil-A's rules and guidelines to ensure a safe and efficient work environment.
Requirements
  • Excellent Communication Skills: Effectively communicate with guests, colleagues, and management to ensure a smooth operation.
  • Strong Interpersonal Skills: Build rapport with guests and colleagues to create a welcoming atmosphere.
  • Ability to Work in a Fast-Paced Environment: Remain calm and composed in a dynamic environment, prioritizing tasks and managing multiple responsibilities.
  • Flexibility and Adaptability: Be willing to work a variety of shifts, including weekends and holidays, and adapt to changing circumstances.
What We Offer
  • Competitive Pay: Earn a fair wage for your hard work and dedication.
  • Opportunities for Growth: Develop your skills and advance your career within the company.
  • A Fun and Supportive Work Environment: Join a team that values teamwork, respect, and open communication.


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