Patient Experience Specialist

3 weeks ago


Englewood, Colorado, United States Nuvia Dental Implant Center Full time
About the Role

Nuvia Dental Implant Center is seeking a highly skilled and compassionate Care Coordinator to join our team in Denver, CO. As a key member of our administrative staff, you will play a vital role in ensuring a seamless patient experience from start to finish.

Key Responsibilities
  • Cultivating the Patient Experience: Develop and maintain strong relationships with patients, addressing their needs and concerns in a timely and professional manner.
  • Appointment Flow Management: Coordinate and schedule appointments, ensuring efficient use of time and resources.
  • Account Management and Billing: Manage patient accounts, process payments, and resolve any billing-related issues.
  • General Administration: Provide administrative support to the center, including answering phone calls, responding to emails, and maintaining accurate records.
Requirements
  • Collaboration and Teamwork: Work effectively with our team to ensure seamless communication and coordination.
  • Compassion and Empathy: Demonstrate a genuine interest in patients' well-being, providing emotional support and understanding.
  • Professional Representation: Represent Nuvia Dental Implant Center in a positive and professional manner, upholding our core values.
  • Background in Medical/Dental: Previous experience in a medical or dental setting is beneficial, but not required.
  • Problem-Solving and Adaptability: Remain calm and composed in high-pressure situations, adapting to changing circumstances with ease.
What We Offer
  • Competitive Compensation: Enjoy a competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Growth: Develop your skills and advance your career in a dynamic and supportive environment.
  • Collaborative Team Culture: Join a team that values collaboration, innovation, and patient-centered care.


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