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Guest Experience Specialist

2 months ago

Englewood, Colorado, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel growth opportunities, and succeed as one Target team.

About the Role

We're seeking a Guest Advocate to join our team, responsible for delivering exceptional guest experiences and ensuring seamless interactions. As a Guest Advocate, you'll be the face of Target, providing personalized service, resolving issues, and promoting our products and services.

Key Responsibilities
  • Provide exceptional guest service, ensuring a welcoming and inclusive experience
  • Resolve guest issues and concerns in a timely and professional manner
  • Upsell and promote Target's products and services, driving sales and loyalty
  • Work efficiently to minimize guest wait times, maintaining accuracy and quality
  • Stay up-to-date on product knowledge, services, and promotions to effectively engage guests
  • Collaborate with team members to achieve sales goals and provide a seamless shopping experience
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, adapting to changing situations
  • Strong problem-solving and decision-making skills
  • Ability to work independently and as part of a team
  • Basic math skills and accuracy with handling cash and operating a register
  • Ability to lift up to 15 pounds and stand for long periods
What We Offer

As a Guest Advocate at Target, you'll enjoy a dynamic work environment, opportunities for growth and development, and a competitive compensation package. If you're passionate about delivering exceptional guest experiences and driving sales, we encourage you to apply.