Dining Room Support Specialist
1 week ago
Server Assistant - High Velocity
Job Overview
As a Server Assistant, you will play a crucial role in ensuring a seamless dining experience for our guests. This position is designed for motivated individuals looking to advance into serving roles through dedication, consistent performance, and exceptional guest engagement. Server Assistants are responsible for maintaining cleanliness and proper setup of tables while providing support to the Food Runner as needed. Close collaboration and effective communication with servers are essential to deliver friendly and professional service. This role also includes learning to operate the Host Stand, gaining valuable knowledge of our POS System to facilitate a smooth transition into serving roles. The transition period is performance-based and can range from 3 to 18 months.
Key Responsibilities
- Deliver the highest quality of service to guests, anticipating and exceeding their expectations.
- Embrace and embody the mission and core values of White Lodging.
- Complete all assigned setup, side work, and closing tasks efficiently.
- Ensure all tables are cleaned and set up promptly.
- Greet guests warmly and professionally.
- Adhere to uniform standards and expectations.
- Possess comprehensive knowledge of both food and beverage menus.
- Communicate unavailable items, specials, and upsell opportunities effectively.
- Expedite and deliver food and beverage items to guests in a timely manner.
- Assist servers with table maintenance, including clearing, marking, and beverage service (coffee, wine, water, etc.).
- Maintain adequately stocked side stations and ensure cleanliness of equipment.
Additional Information
Full-Time Benefits Include:
- Medical, Dental, and Vision Coverage
- Life Insurance
- Employee Assistance Program (EAP)
- 401(k) Retirement Plan
- Vacation and Paid Time Off (PTO)
- Tuition Reimbursement
- Complimentary and Discounted Room Stays
Application Instructions
To apply for this position, please visit our corporate careers page. We look forward to your application.
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