Client Service Professional

5 days ago


Monroe, North Carolina, United States Jackson Hewitt - 3575 Full time

We are looking for a detail-oriented Client Service Professional to thrive in our customer service-oriented environment with excellent communication skills. This role involves actively engaging with clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times.

Key Responsibilities
  • Confirm appointments and maintain accurate client records
  • Engage with clients in a welcoming and professional manner
  • Distribute marketing materials and promotional offers
  • Support clients during wait times and provide exceptional service

As a Client Service Professional at Jackson Hewitt - 3575, you will have the opportunity to learn new skills, work in a fast-paced retail environment, and make a positive impact on our clients' journey with us.

Requirements
  • Strong interpersonal and communication skills
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred but not required
  • Willingness to learn and grow in a customer-focused role

In this role, you will have the opportunity to work in a dynamic and supportive team environment, providing essential support to clients and contributing to their overall satisfaction. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.

**Estimated Salary: $40,000 - $60,000 per year**



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