Ambitious Hospitality Professional
1 month ago
Job Summary:
The Complimentary AM Attendant is a vital role in providing exceptional service to hotel guests, ensuring their experience is nothing short of outstanding.
Main Responsibilities:
- To deliver high-quality service to guests in the complimentary breakfast area, exceeding their expectations with attention to detail, speed, and accuracy.
- To possess a basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette, showcasing a positive attitude and a desire to be of service to others.
- To approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner, maintaining regular attendance and high standards of personal appearance and grooming.
- To ensure quality control of menus and clear, clean, and reset tables as needed, accommodate special requests, and communicate effectively with all departments.
- To perform opening and closing procedures, side work duties, and cashiering functions, answer questions about the hotel, hotel-brand standards, and local area attractions, and perform any other duties or attend meetings as requested by management.
About Our Hotel:
Fairfield Charlotte offers modern accommodations with plush bedding, well-lit workspaces, and smart TVs. Enjoy energizing selections from our free breakfast served daily or try local restaurants nearby. Stay active with cardio equipment and free weights at our 24/7 fitness center or head to the refreshing outdoor pool. Enjoy easy access to local attractions near our hotel.
What We Offer:
A competitive salary range of $25,000 - $35,000 per year, depending on experience, plus benefits that include medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and a 401k retirement plan.
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