Service Coordinator

4 days ago


Annapolis, Maryland, United States Liberty Military Housing Full time

At Liberty Military Housing, we are seeking a skilled Service Coordinator to join our team. In this role, you will play a critical part in ensuring the smooth operation of our residential communities.

Job Description

About the Role:

  • Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.
  • Assist with the ordering and scheduling of vendor services.
  • Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.
  • Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.

Responsibilities:

  • Provide residents with any charges related to move out/final inspection results.
  • Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).
  • Generate work orders for make readies and other maintenance service requests.
  • Assist with the closing of work orders/tickets once work is completed.
  • Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.

Requirements:

  • 1-2 years' experience in residential property management or customer service role preferred.
  • Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.
  • Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).

Benefits:

  • Medical/Dental/Vision Insurance*
  • Life and AD&D Insurance
  • 401k Retirement Plan w/company match
  • Employee Stock Ownership plan
  • Incentive Bonus Program
  • 10 Paid holidays per year
  • 40 hours Paid Sick Leave per year**
  • 80 hours Paid Vacation per year**

The estimated salary for this position is $20-$25 per hour, depending on experience.



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