Patient Service Coordinator

4 days ago


Annapolis, Maryland, United States Anne Arundel Urology Full time

Job Title: Patient Service Coordinator

 

Overview

Anne Arundel Urology seeks a highly skilled and compassionate Patient Service Coordinator to join our team. As a key member of our front office staff, you will provide exceptional patient care and support in a fast-paced medical environment.

 

Responsibilities

  • Welcome patients and visitors with a smile and ensure their needs are met promptly and professionally.
  • Manage patient flow by coordinating appointments, registration, and scheduling services.
  • Ensure accurate and timely processing of patient records, including scanning and filing documents.
  • Collect co-payments, deductibles, and outstanding balances from patients.
  • Communicate effectively with patients, providers, and staff to resolve issues and address concerns.
  • Maintain a clean and organized workspace, adhering to company standards.

 

Requirements

  • High School Diploma or equivalent required; some college coursework preferred.
  • Minimum 1-3 years' experience in customer service or a related field.
  • Basic knowledge of healthcare systems operations and EMRs an asset.
  • Excellent communication, organizational, and problem-solving skills.

 

Working Conditions

This role requires sitting for extended periods, using computers, and occasional lifting of up to 25 pounds.

 

Compensation

$45,000 - $55,000 per year, depending on experience.

 

Benefits

A comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.



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