Account Management Expert

3 weeks ago


San Diego, California, United States Intentwise Full time
Job Summary: We are seeking a highly skilled Customer Success Manager to join our team at Intentwise. In this role, you will play a critical part in ensuring that our clients successfully implement and utilize our platform, driving both their satisfaction and product adoption.

As a key point of contact post-sale, you will guide clients to maximize the value of our solutions while helping them achieve their business objectives. You will focus on nurturing existing customer relationships and ensuring they gain maximum value from our tools: Intentwise Ad Optimizer, Intentwise Analytics Cloud, and Intentwise Explore.

This is a full-time remote-based position. Your primary responsibility will be to serve as the first line of support for client inquiries, troubleshooting, and resolving issues in a timely manner. You will also be responsible for strengthening client relationships by developing strong, ongoing relationships with key stakeholders at client organizations.

The estimated salary for this role is $80,000 - $100,000 per year, depending on experience. If you have 1+ years of experience in Customer Success, Account Management, or a similar client-facing role, preferably within the SaaS or Ecommerce space, we encourage you to apply.



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