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Craft Spirits Hospitality Leader

2 months ago


Saratoga, Wyoming, United States Brush Creek Distillery Full time

Overview

Brush Creek Distillery is seeking a dynamic, knowledgeable, and engaging leader with outstanding hospitality abilities and a deep appreciation for craft spirits to enhance our operational team.

Role Summary
The Hospitality Manager will act as a key representative, managing all facets of the distillery's retail shop, tasting area, private event venue, elevated guest interactions, and barrel program.

Key responsibilities also include active participation in our e-Commerce strategies and the development of the Brush Creek Spirits Club.

Key Responsibilities

  • Understand the Brush Creek Distillery brand and its award-winning spirits portfolio.
  • Demonstrate comprehensive knowledge of the distillery's operations.
  • Enhance product knowledge and customer interaction with guests, vendors, and industry partners.
  • Lead and manage various operational aspects, including retail sales, guest experiences, and marketing initiatives.
  • Provide updates on metrics and sales performance to showcase program success.
  • Oversee retail inventory, conduct audits, and communicate inventory needs.
  • Assist in staff scheduling and operational readiness.
  • Act as a brand ambassador through tastings, tours, and educational sessions.
  • Boost product awareness through storytelling and guest engagement.
  • Enhance industry knowledge by collaborating with management and trade partners.
  • Support management in building brand presence and influencer interactions.
  • Contribute to brand marketing efforts related to social media and guest engagement.
  • Provide support for VIPs, special events, and trade visits.

Essential Skills and Experience

  • Experience in hospitality management, brand marketing, or sales.
  • Preferred background in the alcohol industry.
  • Passion for spirits, marketing, and customer engagement.
  • Strong storytelling and educational skills.
  • Effective time management and organizational capabilities.
  • Ability to provide insights for consumer and trade events.
  • Self-motivated with a sense of urgency and entrepreneurial spirit.
  • High energy and enthusiasm, with a collaborative approach.
  • Excellent verbal and written communication skills.
  • Preferred educational background in a related field.
  • Willingness to relocate as needed.

Prerequisites

  • Must be 21 years of age or older.
  • Valid driver's license required.
  • Availability to work a flexible schedule, including evenings and weekends.
  • Resourceful and able to thrive in a team-oriented environment.
  • Dependable, self-starting, and honest.

Compensation and Benefits

  • Salary commensurate with experience.
  • Bonus opportunities available.
  • Monthly health care stipend and cell phone reimbursement.
  • Matching 401k after one year of employment.
  • Paid time off, vacation, and charitable giving opportunities.