Airport Security Operations Manager

4 weeks ago


Chicago, Illinois, United States ACTS-Aviation Security Inc Full time
Operations Supervisor Job Description

At ACTS-Aviation Security Inc., we are seeking a highly skilled and experienced Operations Supervisor to join our team at the Chicago O'Hare International Airport in Chicago, IL.

Key Responsibilities:
  • Provide support to ACTS Leads and Security Agents in daily activities.
  • Schedule and assign Security Agents to ensure proper coverage and relief.
  • Act as a liaison for Local Airline Customers, Host Catering units, and TSA or other Government Authorities.
  • Maintain all security-related records as required by local Airline Customers, TSA, and other Government Authorities.
  • Perform regular audits of employee work performance, including video reviews.
  • Ensure compliance with Government, Customer, Airlines, and local requirements.
  • Report daily, weekly, and monthly activities to management.
  • Conduct and ensure all training and orientation are provided to employees.
  • Work with Regional HR Manager to recruit, hire, and retain top-quality Security Agents.
  • Discipline Agents as necessary.
  • Maintain all provisions, regulations, procedures, and processes in the current collective bargaining agreement.
Requirements:
  • Experience in airport security operations.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of security regulations and procedures.

ACTS-Aviation Security Inc. is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We are committed to providing a safe and inclusive work environment for all employees.



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