Customer Service Advocate Manager
2 days ago
Job Description:
">We are seeking a skilled Customer Relations Representative to join our team at Scott Manshack - State Farm Agent. This role involves managing customer inquiries, resolving issues, and coordinating with other departments to ensure customer satisfaction.
">Key Responsibilities:
">- ">
- Manage customer inquiries and resolve issues in a timely and professional manner.">
- Maintain accurate and up-to-date client records.">
- Assist with developing and implementing customer retention strategies.">
- Coordinate with other departments to ensure seamless communication and service delivery.">
Benefits:
">- ">
- Competitive salary of $45,000 per year.">
- Disability income insurance.">
- Life insurance.">
- Paid time off.">
Requirements:
">- ">
- Strong communication and problem-solving skills.">
- Experience in customer service preferred.">
- Ability to work in a fast-paced environment and handle multiple priorities simultaneously.">
- A high school diploma or equivalent required; some college education preferred.">
Why Join Our Team?
">We offer a supportive and dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.
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