Customer Service Ambassador

6 days ago


Franklin, North Carolina, United States Scott Manshack - State Farm Agent Full time
Job Overview

We are seeking a talented Customer Service Ambassador to join our team at Scott Manshack - State Farm Agent. This role involves generating exceptional client experiences that drive the growth of our successful insurance agency.

Key Responsibilities
  • Manage customer inquiries and resolve issues effectively, ensuring high levels of satisfaction.
  • Maintain accurate and up-to-date client records, leveraging this information to inform customer retention strategies.
  • Collaborate with other departments to guarantee seamless customer interactions.
Requirements
  • Possess strong communication and problem-solving skills to navigate complex customer situations.
  • Demonstrate experience in customer service, preferably in a similar industry or role.
  • Showcase ability to remain calm under pressure, handling stressful situations with ease.
Benefits
  • Competitive salary: $45,000 - $60,000 per year, commensurate with experience.
  • Disability Income Insurance for added financial security.
  • Life Insurance for peace of mind.
  • Paid time off to recharge and maintain work-life balance.


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