Collision Management Specialist

1 week ago

Pasco, Washington, United States Caliber Collision Centers Full time
Job Summary

Caliber Collision Centers has an immediate opening for a Collision General Manager to oversee the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will be responsible for recruiting, recognizing, and retaining talented teammates, monitoring current financial performance metrics, and reviewing previous month's financial metrics to identify opportunities and trends.

Key Responsibilities
  • Ensure center teammates are repairing vehicles thoroughly, safely, and profitably in accordance with Caliber's Standard Operating Procedures (SOP), insurance partners, and industry guidelines/standards.
  • Monitor and analyze financial performance metrics to identify areas for improvement.
  • Develop and implement strategies to improve production, client satisfaction, and teammate engagement.
  • Recruit, train, and develop talented teammates to ensure a high-performing team.
Benefits
  • Competitive salary range: $100,000 - $120,000 per year.
  • Benefits from day one, including medical, dental, and vision coverage.
  • Industry comparable pay, paid weekly.
  • Paid vacation and holidays, beginning day one.
  • Career growth opportunities, promoting from within.
  • Paid skilled trainings and certifications, including I-CAR and ASE.
Requirements
  • 3+ years of collision management experience.
  • Valid driver's license and eligibility for coverage under Caliber's company insurance policy.
Abilities/Skills/Knowledge
  • Advanced understanding of collision estimatics.
  • Prior experience with CCC1.
  • Advanced understanding and knowledge of the repair process/procedures.
  • Ability to understand instructions, written and verbal.
  • Ability to prioritize competing tasks and adapt easily to a fast-paced environment.
  • Ability to provide personable, friendly customer service to internal and external customers.
  • Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
About Caliber Collision Centers

Caliber Collision Centers has grown beyond 1700 centers nationwide, featuring a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across 41 states. With a commitment to restoring the rhythm of our customers' lives, Caliber's more than 30,000 teammates are dedicated to getting customers back on the road safely and back to their lives every day.

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