Medical Office Telephone Receptionist Professional

19 hours ago


Los Angeles, California, United States Urology Group of Southern California Full time

Job Summary

We are seeking a highly skilled and experienced Medical Office Telephone Receptionist to join our team at the Urology Group of Southern California. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced, dynamic environment.

About Us

The Urology Group of Southern California has been an important provider in the Los Angeles area since its founding in 2001 and is now the largest office of our specialty in our area. Our five providers focus on general office-based urology with sub-specializations in kidney stones, incontinence, cancer and transgender services.

About the Role

This is a part-time position with potential for growth to full-time. As a Medical Office Telephone Receptionist, you will be responsible for answering phone calls, scheduling appointments, managing patient records, and providing excellent customer service to patients, visitors, physicians, and coworkers.

Responsibilities

  • Answer and direct phone calls to the appropriate staff member or department
  • Schedule appointments for all types of patient visits, including outside services as needed
  • Cancel or reschedule appointments as necessary
  • Draft letters and execute form letters as needed by professional staff
  • Prepare charts for upcoming day's appointments
  • Ensure that pharmaceutical/equipment representatives do not interfere with patient care or confidentiality
  • Transfer incoming faxes from server to patient chart or prints faxes as necessary
  • Call appropriate agencies for assistance in case of emergency
  • Perform other miscellaneous office/clerical duties as needed

Requirements

  • High school diploma or GED certificate
  • Training or courses in business office activities
  • Good typing skills
  • Good communication skills
  • Good computer skills
  • Valid California driver's license
  • Bilingual Spanish, English (non-negotiable)
  • Able to work effectively with minimal supervision both at home and on the job site

Salary Information

$45,000 - $55,000 per year, depending on experience and qualifications.



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