Senior Vice President, Community Inclusion Leader

3 weeks ago

New York, New York, United States Compass Group, North America Full time

Flik Independent School Dining, a member of Compass Group USA, is seeking a seasoned leader to drive community satisfaction, innovation, and business growth as the Senior Vice President, Community Inclusion Leader.

This strategic role requires a visionary leader who can foster a culture of excellence while partnering closely with peers and support services to fulfill the FISD mission, achieve Key Performance Indicators (KPIs), and drive community satisfaction.

The ideal candidate will have a strong background in senior leadership roles with expertise in contract and budget management, customer service, people development, food services, and negotiations.

Key responsibilities include:

  • Leading, managing, and inspiring a diverse team of district managers and regional directors of operations to deliver exceptional service within the assigned region.
  • Fostering strong relationships with clients at all levels to ensure community satisfaction, achieve budgets, and deliver relevant value over time.
  • Communicating regularly with peers to share best practices, mitigate risks, promote diversity, and strengthen community ties.
  • Championing talent development within the region through performance evaluations and succession planning.

The Senior Vice President, Community Inclusion Leader will also be responsible for:

  • Acting as a brand ambassador for the team to senior clients in the region, serving as an escalation point for critical issues.
  • Financial Oversight, Compliance, and Reporting:
  • Own regional financial results and P&L, collaborating with the leadership team to ensure accurate reporting, forecasting, and budgeting.
  • Policy Administration:
  • Ensuring consistent and equitable administration of all policies and procedures across the region.
  • Ensuring compliance with Quality Assurance (QA), policy, and USDA program requirements, completing all required reporting accurately and on time.

The ideal candidate will have a Bachelor's or Master's degree from an accredited college or university and/or ten (10+) years of progressive experience in multi-unit foodservice/hospitality management.

Key qualifications include:

  • Proven experience managing a volume of $200M or greater with a high degree of complexity.
  • Strong background in senior leadership roles with expertise in contract and budget management, customer service, people development, food services, and negotiations.
  • Exceptional client relationship management, influencing, listening, and communication skills (both written and verbal). Strong executive presence.

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

We offer a comprehensive benefits package, including medical, dental, disability insurance, retirement plan, holiday time off, employee assistance program, and flexible spending accounts (FSAs).

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