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Account Representative

4 weeks ago

Pittsburgh PA USA, United States Total Quality Logistics Full time

About the Role:

We are seeking a highly motivated and organized Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting our Sales Team to drive revenue and grow our customer base.

Key Responsibilities:

  • Communicate with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
  • Work with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Become a subject matter expert for TQL's new transportation service

What We Offer:

  • A competitive base salary with uncapped commission opportunity
  • Paid relocation to TQL's HQ in Cincinnati, OH (if interested)
  • Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
  • Paid training and structured mentoring program
  • Career advancement opportunities with 75% of our sales managers promoted from within
  • We win wherever we go - Voted a Fortune 100 Best Companies To Work For and Forbes America's Best Employers (2022)

Requirements:

  • College degree preferred, but we have successful account representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, while being forthright about conflict
  • Ability to work with the latest technologies
  • An obsession for great customer service