Senior Restaurant Manager

5 days ago


Woodland Hills, California, United States P.F. Chang's Full time
Job Summary

We are seeking a highly skilled and experienced Senior Restaurant Manager to join our team at P.F. Chang's. As a Senior Restaurant Manager, you will be responsible for managing and executing all front of house functions according to established procedures and in accordance with the direction of the Operating Partner.

Key Responsibilities
  • Supervise and train hospitality team members to ensure exceptional customer service and high-quality food preparation.
  • Develop and implement schedules for hospitality team members to ensure adequate staffing and optimal productivity.
  • Conduct pre-shift meetings to provide daily focus and continuous direction for staff.
  • Ensure all hospitality staff adhere to dress code standards and maintain a clean and safe environment for guests and team members.
  • Manage controllable expenses for the front of house area and ensure accurate inventory management.
  • Handle guest service issues professionally and with compassion, resolving conflicts and providing direction to team members.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food preparation.
  • Participate in ongoing training and development to enhance skills and knowledge in restaurant management.
Requirements
  • 3+ years of experience in restaurant management, preferably in a fast-paced, high-volume environment.
  • Proven track record of mentoring and training hourly team members to achieve exceptional results.
  • Strong communication and conflict resolution skills, with the ability to provide direction and feedback to team members.
Why Work for P.F. Chang's?

P.F. Chang's is a unique concept that celebrates life, family, and food. We are passionate about providing exceptional customer service and high-quality food preparation in a fast-paced, dynamic environment. As a Senior Restaurant Manager, you will have the opportunity to work with a growing brand, develop your skills and knowledge, and advance your career in a supportive and collaborative team environment.


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