IT Support Specialist
1 week ago
This is a key role at System One, focusing on providing technical assistance to staff and visitors with desktop-related issues. The Desktop Support Specialist will play a crucial part in resolving technical problems, ensuring seamless operations within the organization.
About This RoleThe successful candidate will be responsible for delivering high-quality technical support, working closely with various stakeholders to identify and resolve desktop-related issues. A strong understanding of MAC expertise, Active Directory, Microsoft Windows 10, Microsoft O365, and Google suite is essential for this position.
Key Responsibilities- Assist onsite and remotely with desktop-related issues, providing timely and effective solutions.
- Identify, research, and resolve technical problems efficiently, minimizing downtime and ensuring business continuity.
- Maintain a high level of expertise in relevant technologies, staying up-to-date with industry developments and advancements.
To be considered for this role, candidates must possess:
- A high school diploma plus 10 years of experience in a related field.
- Strong knowledge of MAC operating systems, Active Directory, Microsoft Windows 10, Microsoft O365, and Google suite.
- Ability to work onsite and maintain a flexible schedule as required.
As an equal opportunity employer, System One provides a range of benefits to eligible employees, including:
- Comprehensive health insurance plans.
- Retirement plans with a focus on employee well-being.
- Paid time off to ensure work-life balance.
We are committed to fostering a diverse and inclusive workplace culture, promoting collaboration and growth opportunities for all employees.
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