IT Support Specialist

1 week ago


Washington, United States System One Full time
Job Summary

This is a key role at System One, focusing on providing technical assistance to staff and visitors with desktop-related issues. The Desktop Support Specialist will play a crucial part in resolving technical problems, ensuring seamless operations within the organization.

About This Role

The successful candidate will be responsible for delivering high-quality technical support, working closely with various stakeholders to identify and resolve desktop-related issues. A strong understanding of MAC expertise, Active Directory, Microsoft Windows 10, Microsoft O365, and Google suite is essential for this position.

Key Responsibilities
  • Assist onsite and remotely with desktop-related issues, providing timely and effective solutions.
  • Identify, research, and resolve technical problems efficiently, minimizing downtime and ensuring business continuity.
  • Maintain a high level of expertise in relevant technologies, staying up-to-date with industry developments and advancements.
Requirements

To be considered for this role, candidates must possess:

  • A high school diploma plus 10 years of experience in a related field.
  • Strong knowledge of MAC operating systems, Active Directory, Microsoft Windows 10, Microsoft O365, and Google suite.
  • Ability to work onsite and maintain a flexible schedule as required.
What We Offer

As an equal opportunity employer, System One provides a range of benefits to eligible employees, including:

  • Comprehensive health insurance plans.
  • Retirement plans with a focus on employee well-being.
  • Paid time off to ensure work-life balance.

We are committed to fostering a diverse and inclusive workplace culture, promoting collaboration and growth opportunities for all employees.



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