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Retail Product Specialist

2 months ago

Chicago, Illinois, United States Arc'teryx Full time
Your Role at Arc'teryx: As a key representative of our brand on the retail floor, you will create memorable experiences for our guests. Your passion for our products drives our brand's growth as we strive for ambitious goals in our stores and communities. You are dedicated to understanding our products and eager to engage with nature, allowing you to share your insights with others. You genuinely connect with guests, providing tailored product recommendations based on their preferences and needs. Your personal and professional growth is important to you, and you celebrate the successes of your colleagues. Together, we can make a positive impact on the world.

As a Retail Product Specialist at Arc'teryx, your responsibilities will include:

Delivering an exceptional brand experience by sharing in-depth product knowledge and assisting with problem resolution. Developing a comprehensive understanding of our products and integrating this knowledge into guest interactions authentically. Acting as a brand ambassador for Arc'teryx both in-store and within the community. Fostering your interests both inside and outside the store with the support of your team. Collaborating with store leadership on projects and brand initiatives to enhance the guest experience. Providing constructive feedback on merchandising and in-store experiences to drive sales. Maintaining a cooperative and open relationship with your team and store leadership. Assisting with various store tasks as assigned by the leadership team. Managing store communications, including phone calls and emails. Utilizing the Point-of-Sale system to process transactions accurately and efficiently. Receiving and unpacking inventory as necessary.

Are you the ideal candidate for this role?

You are dedicated to providing outstanding customer service. You enjoy a fun work environment and take responsibility for your tasks. You are self-driven and excel at problem-solving. You adapt well to changing situations and remain flexible. You balance independent work with teamwork effectively. You inspire innovative thinking and continuous improvement. You pursue the best solutions with a strong commitment to integrity. Your enthusiasm for your work is matched by your love for outdoor activities.

Expectations:

All employees are expected to be available during peak retail periods. You will be accountable for fulfilling all responsibilities outlined in the Product Guide Role and Responsibilities document. Under the guidance of Store Leads, Store Manager, and Assistant Manager, you will complete additional projects and assignments as needed.

Availability Requirements:

You must be available for a minimum of one opening, one closing, and one weekend shift each week. Your availability should align with the business needs, which may vary at the discretion of the Store Manager. Full Time – hours per week (5 days per week). Part Time – hours per week (2-4 days a week). Details: Compensation: Hourly. Equal Opportunity: Arc'teryx is committed to fostering a culture of inclusivity where all voices are valued and respected. We embrace the uniqueness of our applicants, employees, and guests in a safe environment that encourages curiosity and acceptance. We believe that creating an inclusive workplace aligns with our core values and enhances our business. Leave it Better: We believe in the transformative power of the mountains and the importance of responsible adventuring. Join us in making a positive impact in our communities and the world. Live it: Embrace the outdoors - the mountains enrich our lives. Disruptive evolution: Always striving for improvement. Commit: We set ambitious goals and follow through.