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Facilities Operations Supervisor

2 months ago

Hialeah, Florida, United States OLYMPUS MAINTENANCE SERVICES LLC Full time
Job Overview

Position Summary:

The Facilities Operations Supervisor will manage and streamline the daily functions of our maintenance and cleaning services. This position entails overseeing personnel, ensuring high-quality service delivery, nurturing client relationships, adhering to safety regulations, and enhancing operational productivity.

Core Responsibilities:

  • Team Leadership:
    • Direct and mentor a team of maintenance and cleaning personnel, including recruitment, training, and performance evaluation.
    • Promote a supportive workplace culture that encourages professional development.
  • Operational Management:
    • Organize, schedule, and supervise maintenance and cleaning tasks to guarantee prompt and effective service execution.
    • Oversee the distribution of resources, including staff, tools, and materials.
  • Service Quality Control:
    • Establish and uphold quality assurance protocols to ensure services align with or surpass client expectations.
    • Perform regular assessments and evaluations to pinpoint improvement opportunities and execute necessary adjustments.
  • Client Engagement:
    • Develop and sustain robust relationships with clients, promptly addressing their inquiries and issues.
    • Work collaboratively with clients to comprehend their needs and customize services accordingly.
  • Financial Oversight:
    • Create and manage operational budgets, ensuring resources are utilized efficiently.
    • Track expenditures and financial outcomes, identifying potential areas for cost reduction and operational enhancements.
  • Safety Compliance:
    • Guarantee adherence to all health and safety standards, fostering a secure work environment for both staff and clients.
    • Implement and uphold safety guidelines and training initiatives.

Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or a relevant discipline (preferred).
  • Demonstrated experience in operations management, ideally within the maintenance and cleaning sector.
  • Strong leadership and team-building capabilities.
  • Exceptional organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in Microsoft Office Suite and operations management tools.
  • Familiarity with health and safety regulations and best practices.