Logistics Optimization Specialist

3 weeks ago

Warren, Michigan, United States UACL Logistics, LLC Full time
Job Summary

We are seeking a skilled Load Planner to join our team at UACL Logistics, LLC. As a Load Planner, you will play a critical role in optimizing our logistics and transportation operations. Your primary responsibility will be to plan and coordinate loads, ensuring efficient use of equipment and resources while meeting customer service requirements.

Key Responsibilities:

  • Load Planning & Coordination
  • - Develop and implement efficient load plans that maximize equipment utilization and minimize costs.
  • - Assign loads to contractors based on availability, location, and load requirements.
  • - Coordinate with Fleet Managers and contractors to ensure timely load dispatch and delivery.
  • - Monitor and adjust load plans in response to changes in demand, equipment availability, and other variables.
  • Customer Service
  • - Maintain clear and effective communication with customers to understand their transportation needs and ensure high levels of service.
  • - Address customer inquiries and resolve issues related to load planning and delivery schedules.
  • - Work with the customer service team to ensure accurate and timely updates on load status and delivery times.
  • Data Management & Reporting
  • - Enter and maintain accurate load and shipment data in our transportation management system.
  • - Generate reports on load performance, equipment utilization, and other key metrics.
  • - Analyze data to identify trends and opportunities for improvement in load planning processes.
  • Compliance & Safety
  • - Ensure all loads comply with company policies, industry regulations, and safety standards.
  • - Work with the Compliance Department to ensure contractors adhere to all required compliance and safety protocols.
  • Collaboration & Communication
  • - Work closely with Fleet Managers, contractors, and other departments to coordinate load assignments and address operational issues.
  • - Facilitate communication between contractors and customers to ensure smooth transportation operations.
  • - Participate in team meetings and contribute to continuous improvement initiatives.

Requirements:

  • Proven experience in load planning, logistics, or a similar role.
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in using transportation management systems and other logistics software.
  • Knowledge of industry regulations and safety standards.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Attention to detail and a commitment to accuracy.

Performance Metrics:

  • Period over period review showing an increase in order volume, rate per mile, and reduction in empty miles.
  • Period over period review showing increased operating revenue.
  • Timely data entry for orders, dispatch, and ensuring invoicing process is starting immediately upon delivery. Coordinating with collections in the event of customer disputes.
  • Increasing roster of approved brokerages and approved customers; by extension, expanding available load opportunities. The success necessitating coordination with the sales team.
  • Increased carrier participation rates with existing customers brought to UACL through sales agents.

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