Restaurant Operations Manager

4 weeks ago


Nashua, New Hampshire, United States Not Your Average Joes Full time
Restaurant Manager Job Description

At Not Your Average Joe's, we're seeking a skilled Restaurant Manager to oversee the day-to-day operations of our restaurant. Reporting to the General Manager, you'll be responsible for leading a team of hourly staff, ensuring the consistent execution of our quality standards, operating systems, procedures, philosophies, and culture.

Key Responsibilities:
  • Ensure the restaurant is fully and appropriately staffed at all times
  • Interview, train, counsel, and coach staff
  • Ensure all training materials, development, and schedules are being followed
  • Clearly communicate with all Team Members
  • Ensure a harassment-free environment for all Team Members
  • Manage and adjust labor on a shift-to-shift basis while ensuring we don't harm the Guest experience
  • Achieve budgeted sales and profit goals
  • Maintain operational excellence so our restaurant is running efficiently and effectively
  • Ensure all laws, regulations, and guidelines are being followed
  • Create a restaurant atmosphere that both patrons and employees enjoy

Requirements:
  • Previous experience as a restaurant manager
  • Extensive food and beverage knowledge, and the ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Great leadership skills
  • Familiarity with restaurant management software
  • Demonstrated ability to coordinate a staff
  • Exhibits a neat, clean, and professional image at all times
  • Genuinely hospitable, warm, sensitive, and polite to our Guests
  • Excellent problem resolution/Guest recovery skills
  • Attention to detail/organized
  • Able to work while standing and moving at a rapid pace for 10 hours as the job requires
  • Dependable, trustworthy
  • Team player

About Us:
Not Your Average Joe's is a neighborhood scratch kitchen that's been in business for almost 30 years, serving our communities, family, and friends. Everything we do is done with love, passion, and pride, with the simple goal of creating memorable dining experiences.

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