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Student Services Coordinator
2 months ago
Estrella Mountain Community College (EMCC) is seeking a highly motivated and organized Student Services Analyst to join our team. This role will coordinate, administer, and implement EMCC's Hoop of Learning and ACE Programs by providing operational planning, program management, and evaluation, direct student service delivery, as well as problem resolution and technical assistance.
Key Responsibilities:- Develops, plans, implements, and coordinates campus-based enrichment programs for current students within the Achieving a College Education (ACE) and Hoop of Learning Program (HOL) in all student services processes including; academic advisement, admissions, data entry, registration, orientation, testing, mentoring, financial aid, campus tours, recruitment, and retention activities.
- Liaises with high school Administrators and Counselors to provide information regarding the ACE and HOL program guidelines, and student eligibility and to recruit students.
- Works with Academic Advisement to create Field of Interest-specific course pathways for students and request class sections to be created.
- Performs strategic planning to administer program management, evaluation, and problem resolution to meet deadlines and implement program functions and activities.
- Develops assessments and surveys, analyzes and interprets data to determine program and student learning outcomes and progress to measure student and program success.
- Bachelor's Degree in education, sociology, business administration or a related field and two (2) years of full-time equivalent progressively responsible student services experience coordinating, administering, planning, or evaluating programs.
- OR Associate's degree in a related field and four (4) years of full-time equivalent progressively responsible student services experience coordinating, administering, planning, or evaluating programs.
- Master's degree
- One (1) or more years of experience providing cohort academic or career advising
- One (1) year of experience using technology to support academic advising, student success, student learning and/or career advising
- One (1) year of experience working in early college and/or recruitment within higher education or working with high school students in an academic/career advising position
- One (1) year of experience working with federal and state requirements/compliance (e.g., lawful presence/residency determination, FERPA, etc.)
- One (1) year of experience delivering presentations to large groups
- One (1) year experience working with cohorts of students and identifying and implementing student success strategies to support persistence, retention, and completion.
This position will require travel to assigned feeder high schools to discuss ACE and HOL. Hours may vary, with occasional Saturday and evening hours needed.
Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving.
