Program Manager

6 days ago

Austin, Texas, United States Q2 Software, Inc. Full time
Job Title: Program Manager

We are seeking a highly skilled Program Manager to join our team at Q2 Software, Inc. As a Program Manager, you will be responsible for overseeing the implementation of our software solutions for our clients. This is a hybrid project management and technical implementation role that requires strong leadership and communication skills.

Key Responsibilities:
  • Proactively lead clients through the project lifecycle and effectively articulate implementation objectives.
  • Serve as a central point of contact for external clients to plan and manage project tasks.
  • Partner with clients to understand business requirements and expectations.
  • Create and maintain a documented project schedule; keep complete records of every project, including deliverables, change control, action items, issues, and risk monitoring.
  • Direct project resources to complete tasks in a timely manner.
  • Work closely with the client and team to problem solve issues that arise.
  • Communicates verbal and written project status to both customers and internal teams.
  • Raise project issues and risks and drive execution of mitigation plans.
  • Attend project and client meetings, taking detailed notes and coordinating next steps.
Requirements:
  • Typically requires a bachelor's degree and a minimum 5+ years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience
  • Project Management Methodology exposure preferred (PMP or PMI)
  • Familiarity with enterprise software deployment architecture and methodologies
  • Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint
  • Experience managing client expectations with a Client first attitude and commitment to satisfaction
  • Ability to organize and execute multi-facet software deployments
  • Capable of assessing project risks and mitigations
  • Ability to convey technical concepts to business oriented banking project teams and interact with technical internal resources
  • Possess project leadership qualities
  • Strong written and oral communication skills with excellent people and teamwork skills
  • Ability to remain calm, diplomatic, and cooperative under stressful conditions
  • Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
What We Offer:
  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs - "You Earned it"
About Q2:

Q2 is a leading provider of digital banking solutions for financial institutions. We are passionate about delivering innovative technology solutions that help our clients succeed. Our mission is to build strong, diverse communities by strengthening their financial institutions.

We are committed to creating a diverse and inclusive workplace that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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