Senior Content Management Specialist, UT Libraries

1 month ago

Austin, Texas, United States The University of Texas at Austin Full time

Job Summary:

The University of Texas at Austin Libraries is seeking a highly skilled and detail-oriented Senior Content Management Specialist to join our team. As a key member of our Electronic Resources team, you will be responsible for acquiring, receiving, and processing library electronic resources in various languages and formats.

Key Responsibilities:

  • Maintain accurate and up-to-date acquisitions and licensing information in the Libraries' Integrated Library System (ILS), Alma, and other subscription management platforms.
  • Perform advanced work acquiring and monitoring the full lifecycle of electronic resources and digital collections, including investigating non-supply issues and initiating claims, ordering from multiple vendor platforms, and testing access.
  • Maintain awareness of emerging technologies, standards, and technical issues relating to the procurement and maintenance of electronic resources.
  • Perform advanced work with the acquisition of all package and non-package streaming media resources, eBook management, package reconciliation, and troubleshooting electronic resources access issues.
  • Undertake project-based work as required to accommodate wider policy and procedural changes.

Requirements:

  • High school diploma (or GED) and four years of library work experience with increasing levels of responsibility.
  • Experience processing purchase transactions in a public or private organizational setting.
  • Demonstrated ability to exercise initiative, manage workflows, and problem solve.
  • Excellent attention to detail and high degree of accuracy in performing tasks.
  • Enthusiasm for delivering high-quality service.
  • Strong interpersonal and communication skills.
  • Experience with or knowledge of e-resources or database management.
  • Demonstrated ability to work both independently and as a member of a team in ways that contribute and support a welcoming and collaborative work environment.
  • Demonstrated ability to adapt to changing environments and priorities.

Preferred Qualifications:

  • Bachelor's degree.
  • Experience working in an academic library in an Acquisitions, Serials, or Technical Services environment.
  • Experience working with an integrated library system/library service platform.
  • Knowledge of purchasing best practices in an academic environment.
  • Experience examining and analyzing purchase requests for accuracy.
  • Experience working directly with product or service providers in establishing business relationships and addressing issues related to the purchase, receipt, or access of electronic resources.

Working Conditions:

  • May work around standard office and library conditions.
  • Repetitive use of a keyboard at a workstation.
  • Use of manual dexterity.
  • Lifting objects, bending, kneeling, walking, standing.

Work Shift:

Monday – Friday, typically between 7 am and 6 pm as arranged with manager. Flexible work arrangements available after initial onboarding period.

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