Customer Service Sales Representative

2 weeks ago


ValdeReuil, Normandie, United States LifeLearn Animal Health Full time

Company Overview:
LifeLearn Animal Health is dedicated to enhancing veterinary practices by providing innovative online solutions that help them attract clients and boost profitability. Our offerings include custom veterinary websites, educational resources for clients, virtual DVM assistance, after-hours telehealth support, and client communication software.

We partner with animal health corporations to deliver tailored digital marketing and educational products that effectively reach veterinary professionals and pet owners alike.

Position Summary:
As the primary representative of our brand, the Sales Associate plays a crucial role in addressing customer inquiries regarding our diverse range of products and services. This position requires a commitment to staying informed about our offerings and company policies.

Handling customer complaints is a vital aspect of this role. The ability to transform a dissatisfied customer into a satisfied one, while adhering to company guidelines, necessitates a blend of empathy and professionalism.

Key Responsibilities:
- Welcome customers and respond to their inquiries with enthusiasm.
- Enhance customer engagement with our merchandise.
- Provide exceptional customer service at all times.
- Operate cash registers and manage financial transactions accurately.
- Meet and exceed sales targets.
- Guide customers to the appropriate merchandise within the store.
- Promote in-store sales through effective communication.
- Maintain a neat and organized sales floor.
- Introduce promotions and upsell products to increase transaction values.

Qualifications:
- High school diploma or Associate's degree.
- Previous experience in retail sales.
- Professional demeanor and appearance.
- Positive attitude with a focus on customer satisfaction in a dynamic environment.
- Basic literacy and numeracy skills.
- Ability to stand and walk for extended periods.

Additional Information:
At LifeLearn, we foster a culture of innovation, teamwork, and accountability, all while prioritizing customer satisfaction. We offer a comprehensive benefits package, including health and financial perks, opportunities for professional development, competitive pay, and rewarding bonus programs.

We are committed to diversity and inclusion in the workplace and do not discriminate against any applicant based on age, disability, race, color, religion, national origin, gender, or veteran status.



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