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Customer Service Representative/BDC Agent

2 months ago

ValdeReuil, Normandie, United States Modern Nissan of Winston Salem Full time

**About Us**

Modern Nissan of Winston Salem is a leading automotive dealership seeking a highly skilled and motivated individual to join our team as a Call Center/BDC Service Representative. As a representative of our company, you will be responsible for providing exceptional customer service and support to our clients.

**Responsibilities**

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Communicate effectively with customers and colleagues to ensure seamless customer experience
  • Handle a high volume of customer calls and emails
  • Provide product information and answer customer questions
  • Work collaboratively with the sales and service teams to meet customer needs

**Requirements**

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Computer literate and proficient in CRM software
  • Experience in a call center or sales environment preferred

**What We Offer**

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

**Why Join Our Team?**

At Modern Nissan of Winston Salem, we value our employees and customers above all else. We are committed to providing exceptional service and support to our community, and we are seeking like-minded individuals to join our team.