Customer Service Ambassador
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative. As a key member of our bakery team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming environment for our guests, and contributing to the overall success of our business.
Key Responsibilities- Customer Service: Greet and engage with guests, respond to their needs, and resolve any issues in a professional and courteous manner.
- Product Knowledge: Stay up-to-date on our products, promotions, and pricing to provide accurate information to guests.
- Order Taking: Take orders accurately and efficiently, ensuring that guests receive their orders in a timely manner.
- Store Maintenance: Maintain a clean and organized store environment, including the retail area, bakery, and back-of-house areas.
- Teamwork: Collaborate with other team members to achieve sales goals, resolve customer issues, and maintain a positive work environment.
- Customer Service Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
- Product Knowledge: Familiarity with bakery products, promotions, and pricing.
- Order Taking: Ability to take orders accurately and efficiently.
- Teamwork: Strong teamwork and collaboration skills.
- Availability: Availability to work a variety of shifts, including days, evenings, and weekends.
- Competitive Pay: Competitive hourly rate.
- Opportunities for Growth: Opportunities for advancement and professional growth within the company.
- Team Environment: Collaborative and supportive work environment.
- Benefits: Access to employee discounts, flexible scheduling, and opportunities for professional development.
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