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Head of Performance Management and Contract Excellence, Ground Freight

2 months ago

Florham Park, New Jersey, United States Maersk Company Limited Full time
About the Role

The Head of Performance Management & Contract Excellence for Maersk Ground Freight is responsible for building a comprehensive performance management function, including KPIs to manage commercial, financial, and operational indicators. In this role, you will be accountable for owning profitability analysis and solutions for customer improvement initiatives.

Key Responsibilities
  • Build and lead the Performance Management function.
  • Run Analytical teams to support KPIs and customer-specific analysis to drive financial and operational improvements.
  • Partner closely with commercial to understand customer needs for Maersk Ground Freight products and create standard contracting best practices and tariff management processes.
  • Partner with Commercial, Delivery, and CX in the development of KPIs and solutions to drive customer outcomes.
Requirements
  • Bachelor's degree in logistics, supply chain, or business.
  • 8+ years of experience minimum with Performance Analytics and Contracts, preferably with Ground Freight products.
  • Experienced leading and building a solid team, maintaining positive engagement.
  • An analytical leader with deep operational experience.
  • Able to manage a complex portfolio of services and analysis.
  • Proven ability to quickly activate and deliver successful solutions for customers.
  • Strong communication skills, including senior stakeholder management.
About Maersk

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. We believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.