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Front Desk Coordinator

2 months ago

Appleton, Wisconsin, United States Outagamie County Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as an Airport Operations Assistant. This role will provide administrative support to our Airport Operations team, ensuring seamless day-to-day operations and exceptional customer service.

Key Responsibilities
  • Provide exceptional customer service to airport visitors, tenants, and staff, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist with administrative tasks, including data entry, filing, and record-keeping, ensuring accuracy and attention to detail.
  • Support commercial ground, facility, and passenger services, including terminal aircraft ground support, baggage handling, and airport ambassador services.
  • Record minutes at airport meetings and assist with event planning and coordination.
  • Assist with correspondence, including responding to emails and phone calls, and maintaining department files and records.
  • Perform other duties as assigned, including special projects and initiatives.
Requirements
  • High school graduate or equivalent combination of education and experience.
  • Knowledge of and demonstrated ability to conform to goals, policies, and procedures of the Department.
  • Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Physical Requirements
  • Standing and walking for extended periods of time.
  • Good eye-hand coordination with good peripheral vision.

Outagamie County is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.