Medical Assistant Lead
2 weeks ago
We are seeking a highly skilled and experienced Medical Assistant Lead to join our team at CODAC Health. As a key member of our clinical staff, you will be responsible for providing exceptional patient care and support to our healthcare team.
Key Responsibilities- Assist the Director of Nursing with carrying out tasks within the scope of a Licensed Practical Nurse, including medical and office support to Providers, Nurses, and direct service personnel.
- Implement consistent and streamlined member care processes, reducing wait times and improving overall patient satisfaction.
- Train and develop new and existing employees, ensuring they have the skills and knowledge needed to provide high-quality care.
- Provide backup support to the medical assistant team, performing all functions of a medical assistant as needed.
- Perform other administrative tasks and clinical care as assigned by the Director of Nursing.
- Participate in evaluation and assessment of members, coordinating medical care with primary physicians and other healthcare providers.
- Observe members' behavior patterns and medical symptoms, reporting findings to prescribing clinicians or clinical staff for follow-up.
- Perform nursing screening and assessments for members, reporting findings to prescribers.
- Support members in following through on prescribed medical interventions and diagnostic testing.
- Assess and address barriers to health, ensuring members receive the care they need.
- Administer or facilitate administration of injections as ordered by Providers, using NextGen workflow for documentation and billing.
- Update member medication lists in NextGen, ensuring accurate and up-to-date information.
- Perform various office duties, such as shredding documents, filing, and sorting mail, lab reports, and faxes from pharmacies.
- Assess and prioritize members based on the severity of their conditions.
- Assist with recruitment, training, development, and coaching of staff, ensuring they meet competency checklist requirements.
- Maintain 100% compliance with organizational training requirements.
- Attend workshops related to position, ensuring professional growth and development.
- High school diploma/GED required.
- Three (3) years' direct care experience, with at least 2 years' experience working in a clinical setting.
- Skills in office duties, customer service, insurance, and billing, and patient care.
- Must obtain/maintain Basic Life Support (BLS) certification.
- Licensed as a Licensed Practical Nurse (LPN).
- Valid Arizona Driver's license, proof of current insurance, and willingness to use personal vehicle.
- Clean Motor Vehicle Record (no more than 2 moving violations or a license suspension in past 3 years).
- Familiar with and adheres to medical assistant scope of practice.
- Skills in MS Office products, Word, Excel, Access, etc., importing/exporting data to/from.
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