To-Go Specialist Lead
3 weeks ago
DeNucci's Highland Park, a premier restaurant by Ballyhoo Hospitality, seeks an experienced To-Go Specialist Lead to join our dynamic team. The ideal candidate will possess exceptional service standards, a passion for delivering top-notch dining experiences, and a keen eye for detail.
About the RoleThis is an excellent opportunity to work in a fast-paced environment where you will be responsible for leading the to-go operations, ensuring seamless customer service, and maintaining a clean and safe workspace. As a key member of our team, you will have the chance to develop your skills, learn new menu items, and contribute to the success of our restaurant.
Key Responsibilities- Lead the to-go team and ensure efficient service delivery
- Understand and perform job duties to meet the expectations of the restaurant and its customers
- Perform all side work applicable to the assigned station
- Participate in pre-shift meetings and learn new menu items
- Answer phone calls and guide guests through menu options, addressing any questions about menu items, modifications, allergies, and dietary restrictions
- Able to navigate Toast Dashboard and DoorDash tablet to manage takeout orders
- Welcome all guests and provide responsive, professional, and gracious service at all times
- Answer any questions about the menu, specific food items, wine list, or other inquiries from guests
- Assist the Chef in expediting food to the takeout window
- Maintain awareness of upcoming orders and status of delivery and takeout orders
- Ensure that the expediter station and kitchen are stocked with togo supplies throughout service
- Maintain a clean, safe environment at all times in the Dining Room and all service stations
- 1-3 years of restaurant experience
- Knowledge of service, food, and beverage, generally involving at least 1 year of restaurant or takeout experience
- Cleanliness, organization, and ability to work well in a team situation are crucial to this position
- Food and wine knowledge a plus
- Must be minimum age to serve alcohol
- High school or equivalent education required
- Possess a strong dedication toward learning, motivation to progress in a fine dining environment
- Excellent basic math skills and ability to operate a cash register POS system and Microsoft-based computer systems
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as opportunities for growth and development within our company. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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