IT Support Specialist

3 days ago


Woodbridge, Virginia, United States Stratford University Full time
Job Title: IT Support Analyst

Stratford University is seeking a highly motivated and detail-oriented IT Support Analyst to join our team. As an IT Support Analyst, you will be responsible for providing technical support to students, faculty, and staff, ensuring that they have access to the resources they need to succeed.

Key Responsibilities:
  • Provide technical support to students, faculty, and staff via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer hardware, software, and network connectivity
  • Configure and maintain computer systems, networks, and peripherals
  • Develop and implement technical solutions to improve the overall IT experience
  • Collaborate with other IT teams to ensure seamless integration of services
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2+ years of experience in IT support or related field
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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