Security Officer

6 days ago


Wilmington, North Carolina, United States Hotel Du Pont Full time
Job Summary

We are seeking a highly skilled and detail-oriented Security Officer to join our team at Hotel Du Pont. As a Security Officer, you will be responsible for maintaining a safe and secure environment for our guests and staff.

Key Responsibilities:
  • Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats to life and property.
  • Conduct regular patrols of the hotel premises to identify potential security and safety risks or undesirable conditions.
  • Respond to emergency situations such as fires, safety hazards, and threats to life and/or property in a calm, rational, and persuasive manner.
  • Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property.
  • Monitor security monitors for any unusual activity and report directly to the supervisor on duty.
  • Comply with attendance rules and be available to work on a regular basis.
Requirements:
  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
  • Ability to grasp, lift, and/or carry or otherwise move goods weighing a maximum of 150 lbs.
  • Sufficient manual dexterity in hands to manipulate fire and alarm panel switches.
  • Ability to climb stairs and ladders at a rapid pace.
  • Ability to perform duties within extreme temperature ranges.
Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.


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