Retail Banking Associate

3 days ago


Cary, North Carolina, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Retail Personal Banker Associate I. As a key member of our Financial Center team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Customer Engagement: Build strong relationships with customers, understand their financial needs, and provide personalized solutions to meet their goals.
  • Product Knowledge: Develop in-depth knowledge of Fifth Third's retail consumer and small business products and services, and effectively communicate their value proposition to customers.
  • Sales and Cross-Selling: Utilize consultative sales techniques to identify and meet customer needs, and cross-sell relevant products and services to drive revenue growth.
  • Team Collaboration: Work closely with colleagues to achieve team goals, share best practices, and provide guidance and support as needed.
  • Risk Management: Maintain a strong understanding of risk management principles and procedures, and take proactive steps to mitigate potential risks and exposures.
Requirements
  • Education: College degree or equivalent work experience.
  • Experience: Previous experience in the financial industry, preferably in a retail banking or customer-facing role.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic math functions.
  • Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required.
About Fifth Third Bank

Fifth Third Bank is a leading financial institution committed to delivering exceptional customer experiences and driving business growth. We offer a dynamic and inclusive work environment, competitive compensation and benefits, and opportunities for professional development and advancement.



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