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Store Operations Manager
2 months ago
We are seeking a highly motivated and organized Store Operations Manager to join our team at Gays Hops-N-Schnapps. As a Store Operations Manager, you will be responsible for assisting in the execution of company policies, procedures, and programs, as well as meeting and/or exceeding sales and other internal goals.
Key Responsibilities:- Assist in the coordination of store activities to maximize sales, profits, and customer satisfaction.
- Assist in interviewing, selection, hiring, and training of all hourly associates.
- Maintain the highest level of customer service by ensuring service standards are high and minimal complaints are quickly resolved.
- Assist in supervision of freight process to ensure compliance to company guidelines and productivity standards.
- Assist in maintaining interior and exterior store standards; ensures merchandise presentation is in accordance with company direction.
- Assist in management and supervision of office functions, payroll, and controllable expenses.
- Assist in development and implementation of creative plans to increase store sales while minimizing losses.
- Maintain communication with Area and Zone Managers to stay abreast of company initiatives.
- Assist in providing human resource management, including but not limited to staffing plans, performance evaluations, and training & development.
- Assist in the preparation of all necessary reports and paperwork.
- Welcoming and helpful attitude toward guests and other team members.
- Communicating effectively, using positive language, to internal staff & external visitors.
- Strong time management and prioritization skills.
- Advanced math, utilizing decimals & money counting skills.
- Professional appearance and a friendly, approachable demeanor.
- Ability to communicate and motivate effectively.
- Collect, interpret, and/or analyze complex data and information.
- Strong attention to detail.
- Process customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly.
- Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data.
- Competitive wages paid bi-weekly.
- Quality, comprehensive paid training.
- Store-to-Store Travel Mileage Reimbursement.
- 401k with company percentage match.
- Access to HSA.
- Paid vacation, holidays, and sick leave.
- Benefits package including medical, dental, vision, & life insurance.
