Restaurant General Manager
4 weeks ago
ROLE SUMMARY
You are the leader of a multi-million dollar business, responsible for driving success and growth in your restaurant. As a Restaurant General Manager, you will be the face of PMTD Restaurants, leading a team of talented individuals to deliver exceptional customer experiences and achieve business objectives.
Much is expected of you. Your team looks to you for leadership and coaching, your customers look to you for a standout experience, and your Area Coach looks to you for business acumen. This is your time to shine.
Key Responsibilities:
- Step Change Thinker
- Identify and address complex issues, energizing the team to achieve breakthrough targets.
- Know How Builder
- Continuously seek feedback to improve performance, executing RGM success routines effectively.
- Coaches and drives excellence around core operations procedures, including shift accountability, product projections, and cost controls.
- People Grower
- Champion and model PMTD Restaurants' culture, holding team members accountable through the Performance Management process.
- Recognize employees for exceptional performance, demonstrating a belief in all people through strong execution of recruiting, selection, development, and retention tools.
- Action Driver
- Role model a passion for winning in the marketplace, executing on standards such as cleanliness, hospitality, accuracy, and speed of service.
- Drive breakthrough results by analyzing financial performance and understanding trends and competitors.
- Intentionality to Lead
- Develop and convey goals to the team, focusing on solving problems rather than reacting to them.
- Take advantage of opportunities to enhance leadership skills, committed to helping others grow and develop in their role.
Requirements:
- Arrive at work on time
- Flexible scheduling
- Follow procedures regarding operation of restaurant equipment
- Regular access to personal vehicle, valid driver's license, and clean driving record
- Able to lift up to 25 lbs and carry up to 30 feet
- Able to push/pull up to 90 lbs up to 30 feet
- Able to stand and walk for a majority of work shift
- Follow cash handling safety and security procedures
- Adhere to City/State/United States safety requirements
- Knowledge of and compliance with Human Resources policies and processes
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