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Clinical Applications Engineer
2 months ago
Employment Type: Full-time
Department: Support
Brainlab has transformed the landscape of digital medical technology through innovative software solutions for radiosurgery and surgical navigation. As a leader in digital surgery, radiotherapy, and integrated operating rooms, we are dedicated to enhancing healthcare and improving patient outcomes across the globe.
With a presence in over 6,000 hospitals across 121 countries, our team of more than 2,000 skilled professionals collaborates in a dynamic environment, united by a shared mission to make a significant impact in the healthcare sector.
Key Responsibilities:
• Provide on-site consulting and support to medical professionals and operating room teams, optimizing the efficiency and application of Image Guided Surgery (IGS) products during surgical procedures.
• Analyze and troubleshoot product-related issues utilizing engineering expertise to ensure seamless operation.
• Guide Radiology personnel in executing necessary scans prior to surgical interventions.
• Conduct educational sessions for physicians and hospital staff, covering the effective use of IGS products and services.
• Develop and implement training programs for hospital staff to facilitate in-house education.
• Serve as the primary liaison for customers, maintaining communication to assess satisfaction and usage, while identifying opportunities for revenue growth through spare parts and upgrades.
• Collaborate closely with the Senior Application Consultant, Area Account Manager, Key Account Manager, and Marketing Manager on market insights, upgrade initiatives, and research and development projects.
• Leverage engineering knowledge to recommend enhancements to product quality.
• Attend industry meetings and trade shows to showcase and promote IGS products and services.
• Stay informed about advancements in Brainlab offerings and competitive IGS solutions through continuous training and research.
• Perform additional duties as assigned.
Travel Requirements: Expect to travel over 50% of the time during the initial months of employment.
Qualifications:
• Bachelor’s degree in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing is required.
• A minimum of 1-3 years of experience in a technical support role, preferably within the healthcare sector.
• Sales experience in a healthcare context is preferred, with at least 1-2 years of relevant experience.
• Familiarity with surgical procedures, anatomy, and medical terminology is advantageous.
• Proficiency in Microsoft Office and other PC software applications is essential.
• A self-motivated individual with a keen attention to detail and a proven ability to make independent decisions.
Benefits:
We offer a business casual work environment, competitive compensation, and a comprehensive benefits package that includes medical, dental, life insurance, long-term and short-term disability, and a matching 401k plan.
Equal Opportunity Employment:
Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Covid-19 vaccination, including applicable booster(s), is required for positions that necessitate onsite presence in compliance with applicable regulations.
Brainlab participates in E-Verify. If you require assistance or a reasonable accommodation due to a disability during the application or recruitment process, please reach out for support.
