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Certified Medical Assistant

2 months ago

Durham, North Carolina, United States Duke Health Full time
About the Role

Duke Health is seeking a highly skilled Certified Medical Assistant to join our Virtual Care Telehealth Center team. As a key member of our interdisciplinary healthcare team, you will play a vital role in coordinating telehealth visits between patients and clinicians, ensuring seamless and efficient care delivery.

Key Responsibilities
  • Coordinate telehealth visits, including preparing patients for appointments and ensuring all necessary information is collected and documented.
  • Assist medical and nursing staff during visits, providing support with patient care and coordination of follow-up care.
  • Provide patient education and promote understanding of treatment plans and follow-up care.
  • Perform administrative tasks, including scheduling appointments, updating patient records, and handling billing and collections.
  • Collaborate with interdisciplinary teams to ensure effective communication and coordination of patient care.
Requirements
  • Certification as a Medical Assistant (CMA) or equivalent experience.
  • 1-3 years of clinical experience in a medical setting, with a focus on telehealth and patient support.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive patient information.
  • Basic computer skills and proficiency in electronic medical records (EMRs).
What We Offer
  • A dynamic and supportive work environment with opportunities for professional growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy and opportunities for flexible scheduling.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive work environment.