Medical Assistant, Certified
1 week ago
At Duke University, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report.
Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet organization. Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has registered nurses who are committed to delivering high-quality patient care.
Shift Hours:
8hr days, 40 hours a week. No Holidays or Weekends
Job Description:
The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care.
The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.
Duties and Responsibilities:
Clinical responsibilities:
The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures.
Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory tests in the clinic/office, taking electrocardiograms, removing sutures/staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record.
Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high-level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed.
Performs other clinical functions as delegated and supervised by the physician.
Administrative responsibilities:
The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in Maestro Care, checkout patients, and referral scheduling and files patient medical records, fills out insurance forms, handles billing; arranges for hospital admissions and laboratory services, updates, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms.
Performs other administrative duties as directed.
May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.
Minimum Qualifications:
Education: Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
Experience: No experience required.
Level II:
1 year of clinical experience as a Medical Assistant, Certified in a clinical setting.
Level III:
2 years of clinical experience as a Medical Assistant, Certified in a clinical setting.
Level IV:
3 years of clinical experience as a Medical Assistant, Certified in a clinical setting.
Note:
1 year of experience will be provided for an Associate degree in Medical Assisting
General Ladder Statement:
In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV.
Degrees, Licensures, Certifications:
Level I: Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level II: Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level III: Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Level IV: Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities.
Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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