Client Relations Sales Associate
2 weeks ago
Position Overview
Collaborative Goals
Are you passionate about assisting others?
Do you excel in sales and customer service and wish to utilize your skills for a positive impact? Join our community of dedicated professionals focused on enhancing the well-being of individuals. If this resonates with you, we invite you to consider a role with Massage Envy Franchising, LLC.
As a vital member of our team, you will:
- Educate clients on the advantages of regular massage, skincare, and stretching.
- Build strong relationships with members and guests to foster client loyalty.
- Recommend retail products that complement and enhance the benefits of our services.
Essential Qualities for Success
We offer a supportive environment that encourages personal and professional growth, including:
- Comprehensive benefits such as free dental and vision insurance for eligible employees, optional life and disability insurance, and complimentary monthly wellness services.
- A competitive compensation structure that rewards your dedication with an attractive hourly wage plus bonuses and commissions.
- A vibrant and stimulating workplace where you will be continuously engaged and challenged.
- Training programs designed to enhance your sales and customer service capabilities.
As a team, we are dedicated to providing exceptional experiences and expanding our member community. Your contributions will include:
- Delivering outstanding customer service by welcoming clients, managing appointments, addressing inquiries, and ensuring confidentiality.
- Promoting the significance of holistic care by informing clients about new services, selling wellness programs, and encouraging retail purchases based on professional recommendations.
- Enhancing member retention through proactive communication with current members.
- Embodying the core values of optimism, gratitude, excellence, consistency, and empathy.
- Fostering a positive workplace culture by supporting team objectives and building strong relationships with colleagues.
Ideal Candidates
We seek individuals who are:
- Sales-oriented and confident in guiding clients towards memberships, services, and retail products.
- Integrity-driven, committed to advocating for the well-being of clients and team members.
- Proficient in math and technology, with experience in cash handling and a high school diploma or equivalent.
- Exceptional in customer service, ensuring every interaction is positive and supportive.
- Adept at multitasking, prioritizing effectively, and thinking critically.
- Team players who thrive in a dynamic and fast-paced environment.
- Knowledgeable about wellness services, particularly in massage and skincare.
Embracing Diversity
We are eager to connect with candidates who possess the skills, experience, and enthusiasm to excel in this role, regardless of background. If you are ready to leverage your sales and customer service expertise to help others achieve their wellness goals, we look forward to hearing from you.
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